Terms and Conditions of Sale
Last updated: May 2026
1. Seller Identification
Casa di Masha
Email: contact@casadimasha.shop
Phone: +39 351 253 6059
Website: casadimasha.shop
2. Scope of Application
These General Terms and Conditions of Sale (GTS) apply to all orders placed on casadimasha.shop. Any order implies unreserved acceptance of these conditions.
3. Products
The products are those listed in the online catalog at the time of the order, presented with descriptions and photos as faithful as possible.
4. Price
Prices in Euros (€) including all taxes. Free delivery from 250 €. Delivery costs are indicated before order validation.
5. Order Process
- Select items and add them to the cart
- Validate the cart and enter your contact details
- Choose the payment method
- Confirm and pay
A confirmation email is sent after validation.
6. Secure Payment
Secure SSL/TLS payment via Shopify Payments. Accepted methods:
- Credit card (Visa, Mastercard)
- PayPal
- Apple Pay / Google Pay
No bank details are stored by Casa di Masha.
7. Delivery
Shipping within 2 to 5 business days after payment confirmation:
- Italy: 2–4 business days
- Europe (EU): 3–7 business days
- International: 7–14 business days
8. Right of Withdrawal
In accordance with EU Directive 2011/83, you have 14 calendar days from receipt to exercise your right of withdrawal without justification. Contact us: contact@casadimasha.shop or +39 351 253 6059.
9. Returns
Returns accepted within 30 days of receipt, unworn items with tags. See our Return Policy.
10. Legal Guarantees
All products benefit from the legal guarantee of conformity (2 years) and the guarantee against hidden defects, in accordance with European and Italian law.
11. Customer Service
Email: contact@casadimasha.shop
Phone: +39 351 253 6059 — 7 days a week · 9 AM–8 PM
12. Applicable Law
These GTS are subject to Italian and European law. In the event of a dispute, amicable resolution is preferred, then competent Italian courts.